🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

How It Works - Business Phone Answering Services Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Business Answering Services - Virtual Receptionists - Nexgen Perth

You do not need to be connected to your workplace answering those inbound calls. telephone answering service. Why not make the effort to go and have some lunch with your buddies or family. With an answering service you can be confident that your calls will always be in good hands. Establishing our service truly just takes minutes.

We have actually established our systems to be truly instinctive for you to operate and offered that they are online you are able to log-in and change your settings at any time. When our expert group answer your phone calls the welcoming that your clients get will be a personalised welcoming that we have actually formerly agreed with you.

Not at all. It is all totally versatile. If you are going through a hectic period then you might decide to divert whatever to us. If things are a bit sluggish then you might decide to answer the majority of your calls yourself. You are absolutely in the drivers seat and can alter things whenever you desire.



This number is a special number and is the number that we will be answering on behalf of your company. Some clients divert their number straight away while others wait on a particular variety of rings. You can cancel at any time by merely giving a months notification. We currently answer incoming phone conversation for more than 4,500 companies in Australia.

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The reason that they stick with us is that we provide unbelievable value to their organization, not due to the fact that they are secured to a contract. Why not go completely virtual with a virtual workplace plus a virtual receptionist. It makes truly good business sense and might conserve you great deals of money.

Live Answering Providers. Full-time receptionist. Do not leave your customers hanging. Our Live Answering Service can be customized to fit your requirements. It might be as easy as taking messages or moving calls, to taking orders and providing more details to your customers. Our team of professional operators will make a terrific first impression every time - local phone answering service.

For much less than the expense of a full-time receptionist, you can supply this extra level of customer care to your clients whenever you require it. Image On Line's Live Answering Service makes fantastic organization sense.

Is your organization looking for a phone answering services Perth to help you grow and inform your callers while they are on hold? Smart On Hold has been the top name in on hold messaging considering that 2003. We can customized produce remarkable messages that can be useful and interesting. Best of all, if you're not entirely pleased with our service, after 180 days you can get 100% of your money back! After assisting numerous satisfied customers throughout every state of Australia with their phone answering services and messages on hold for numerous years, we understand what you want and can supply an exceptional level of service to your Perth service.

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Smart On Hold is a fantastic way to bring to life your company branding using your telephone system. Getting relevant messages out to your callers, efficiently and in a brief area of time is essential and Smart On Hold can do exactly that. local phone answering service. We're so positive that you will enjoy the experience, you can attempt it for 180 days and if you're not entirely happy, we will refund you your cash back! And that's why numerous Perth companies select Smart On Hold to do what we do.

When running a company, it can be difficult to discover the time to respond to consumer calls. With our service, you have the ability to outsource your phone addressing needs so you can concentrate on what is essential (call answering services). With a virtual answering service, you can focus on what matters most when you require to.

If you operate on the roadway a lot and find it tough to manage your business calls, or if the distractions of working from home is impacting your service performance and phone professionalism, then having a professional receptionist might be the answer - answer phone service. APSO is offered to assist with all your phone responding to requirements, like your own virtual individual assistant.

Running a small company typically means using a variety of different hats. One minute you are the sales individual, the next minute the accounting professional and the following hour you need to be a specialist. In in between all of this the telephone could be calling and you need to be the receptionist also.

How To Pick An Affordable Answering Service For Your Business Australia

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Research that was brought out overseas by BT has shown that business callers get truly irritated by automated messaging services and are a lot more likely to hang up rather than leave a message. The research showed that in more than 60% of cases a caller would just hang up the phone rather than leave a message on an automatic service.

The issue with your callers just hanging up rather than leaving a message is that they go from being a warm possibility to being a stone cold one. The probability is that right away after hanging up that phone they have actually scanned down the list and decided to call the next company down.

Business is so competitive these days that you really require to protect every possible warm lead that comes your method. Our Melbourne phone answering service is a great method to make sure that you never miss another call. Our expert personnel will address the majority of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been customized composed in Australia and has been running in your area for more than 5 years. We presently have more than 3,500 clients using our services and the system works perfectly. Due to the fact that our system has been created by Australians for Australian company it has a great deal of performance which works. virtual call answering service.

Phone Answering Service Pricing & Other Business Solutions Brisbane

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They can be there to turn away all of those pesky telemarketing individuals who sound desiring to offer you SEO services or a new electrical energy provider. Our receptionists can likewise field calls can be found in and direct them to the ideal extension or department. With our cutting-edge system you can also set up a series of numbers that you want us to call if we can't find you at your primary number.

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We really wish to help you do your job much better! Our phone responding to service is used by a truly broad variety of businesses. These companies vary in size from one and two man organizations to divisions of public business with 400 or more individuals. For us it doesn't matter if you are a one guy program or a 400 person department our answering service can provide the same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

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